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OpiVoid: Doctor-peer-community
OpiVoid is an App for people with OUD who are socially isolated and have limited access to recovery resources. We intend to create a healing and humane system with doctor-peer-community support.
MY ROLE
I led the design-making based on the user flow, style guides, and UI components in order to create a consistent product design within the team. I also conducted secondary research and did research synthesis and produced viable design ideas
PROJECT SCOPE
2 Product Designer,
2 Data Analyst,
1 Developer
PROJECT TIMELINE
PROJECT OUTCOME
We break the social isolation barriers of the millions of people with opioid use disorder by building a safe and inclusive community for them to share daily lives, talk to peers with similar experience and join local withdrawal groups.
8.2022 - 10.2022
TOOL USED
Figma, Principle, Adobe Photoshop, Adobe Illustrator
PROBLEM IN UNITED STATES
Inefficient distribution of abuse treatment facilities resources.
While drug recovery facilities are all over the states, the fewest and the most states with substance abuse treatment facilities per 100,000 drug users have a stunning eight times difference, indicating an inefficient distribution of resources. Studies have also shown a strong correlation between social capital and drug abuse. Specifically, the feeling of loneliness would increase the probability of taking high-risk behaviors and abusing drugs. These risk factors indicate some new angles to tackle the opioid epidemic.
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Data Analytics from our data team
INITIAL THINKING
HMW help and accompany low-income OUD patients to improve their withdrawal period so they can sense safety and belonging?
OUR SOLUTION
A cheap, safe, inclusive community and online treatment consulting platform.
Information Collection
Customized Experience
The identity verification step is only required if posting and messaging functionality is desired.
Join the community
Share the journey
• Find the latest posts created by your peers and doctors.
• Tap into any post to view its full content, interact with the post by giving a like, collecting it into your archives, and sharing your thoughts by leaving comments.
• Follow users to keep their posts updated on your homepage
Doctor and Peer Care
Professional Help from Doctor and Certified Peers.
• Find doctors, certified peers, and communities.
• Certified peer, to directly find peers who had recovered from opioid use disorder and certified by CDC as non-addict patients for at least 5 years.
• Click into any of the profiles to check the background, consulting fee, availability, comments, and posts of a healthcare professional.
• The filtering icon could be used to find specific roles, availability date, price level, and reviews
Make a reservation with doctors
Contact with doctors and peers.
• Message guides you to upcoming appointments on a calendar
• Get notified of any updates on your posts and comments.
• Chat with your doctors, certified peers, or anyone you came across on the platform.
The Design Process
Understand the Problem
• Social isolation among drug abusers
• Unequal recovery resource distribution
Building on Brown University and Rhode Island School of Design’s multi-year engagement with the opioid overdose crisis, we found an opportunity to shape the realization of an inclusive and humanistic system for opioid recovery. As our institutions are constantly conducting research on tackling the opioid crisis, we feel enthusiastic and obliged to assist in battling the crisis.
We reached out to RISD and Brown research centers and professors to find people helping and assisting people with OUD. We talked with them to learn more about our audience’s pain points and needs as well as how to build strategic interventions.
Discussion meeting
Competitor Analysis
The current solutions are expensive and only for internal use.
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Challenges we ran into
It is challenging to get into direct communication with people with OUD.
This limits our ability to get first-hand information on the needs of our core users. We need to carefully address the information we get to protect the interviewees’ privacy and not stigmatize people with OUD.
Research record in Miro Board
Branstorming
How do we support for the ideal solution scenario?
This limits our ability to get first-hand information on the needs of our core users. We need to carefully address the information we get to protect the interviewees’ privacy and not stigmatize people with OUD.
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Brainstorming process
Information Architecture
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Final Design
To solve the previous problems, we created OpiVoid with two core values:
• We will break the social isolation barriers of the millions of people with opioid use disorder by building a safe and inclusive community for them to share daily lives, talk to peers with similar experiences and join local withdrawal groups.
• We will help allocate drug recovery resources more efficiently by building a platform for online treatment consulting with professional doctors.
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What's next for Opivoid
As our platform grows, we will generate millions of lines of conversation records between our users. By leveraging the treatment plans, demographic info, and conversation records, we could use machine learning algorithms to train a live chat AI for producing customized opioid treatments.
We would also make our data easily accessible for researchers and institutions under privacy policy to foster academic research on opioid recovery.We want to create a loop by converting recovered patients to certified peers, offering job opportunities for recovered patients, and at the same time, providing help to people who are still suffering from the epidemic.
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